Terms

Terms & Conditions

Last updated September 3, 2026.

This website is not a crisis service. If you are in crisis, call or text 988. If you are in immediate danger, call 911. Messages sent through this site are not monitored around the clock.

Informational only

Everything on this site is general information about counseling and mental health. It is not clinical advice, diagnosis, or treatment, and reading it does not create a counselor–client relationship. That relationship begins only when you and I have agreed to work together and the required consents are signed.

Licensure and scope

Kelly R. Faus is a Licensed Professional Counselor and Licensed Addiction Counselor in the State of Colorado. Services are available only to people physically located in Colorado at the time of a session. Colorado licenses can be verified through the Department of Regulatory Agencies.

Appointments, fees, and cancellations

  • Current rates are listed on the Services page and may change with notice
  • Please give 24 hours’ notice to change or cancel; late cancellations and no-shows may be billed at the full rate
  • Payment is due at the time of service unless other arrangements are made in writing
  • A Good Faith Estimate is available to qualifying clients and on request

Telehealth

Sessions are conducted over Zoom for Healthcare. You are responsible for a private location and a working connection. Telehealth carries limitations, including the possibility of technical interruption; these are covered in the telehealth consent you sign before starting.

Third-party links and documents

Resources listed on this site belong to independent organizations. Listing them is a starting point, not an endorsement of any particular course of treatment, and I am not responsible for their content or practices.

The Safety Plan generator

The Safety Plan generator is an educational tool. It does not store or transmit what you enter, and it is not a substitute for a safety plan developed with a clinician. Print or save your plan before leaving the page.

Limitation of liability

This site is provided as is. To the fullest extent permitted by Colorado law, Cool Bird Counseling LLC is not liable for damages arising from use of, or reliance on, information presented here. These terms are governed by the laws of the State of Colorado.

Contact

Cool Bird Counseling LLC · kelly@coolbirdcounseling.com · (303) 351-1068